Support

1210

Support

Something not right, an idea, or a question? Write to us. We read every message.

support@shatation.com

Or, inside 1210: You › Send feedback.

Questions

Do I need an account?

No. Open 1210 and play. There is no sign-up, email or password.

How do I keep my progress on a new phone?

Use the same Apple ID with iCloud on for 1210. Your progress is kept in your own iCloud and comes back on the new phone. You › Backup shows when it last synced, and a tap syncs it now.

How do I turn on a daily reminder?

You › Settings › Daily reminder, then pick a time.

How do I challenge a friend?

On the 1210 tab in the middle, tap Challenge a friend and send the link. Your friend plays the same level and tries to beat your score.

A game feels too easy or too hard.

Tell us which one and at what level: You › Send feedback. Every game has ten levels, then Endless, and your notes help us tune them.

How do I turn off usage data?

1210 asks the first time you open it, and You › Share anonymous usage data changes your answer at any time. It never includes your name or answers. See Privacy.

How do I delete my data?

Deleting the app removes everything on your phone. To remove the iCloud copy, open iOS Settings, then your Apple ID, iCloud and its storage, choose 1210 and delete its data. To have feedback you sent deleted, write to us.

Is 1210 a medical or psychological test?

No. 1210 measures how you perform on its games, and the questionnaires in Tests help you get to know yourself. None of it is a diagnosis.

What happens at 12:10?

Play at 12:10 and see.